Reimbursement of transport costs by the Health Insurance

Verified 06 March 2025 - Directorate for Legal and Administrative Information (Prime Minister)

Do you need transport for treatment, testing or to go home after hospitalization? Health insurance can cover your transport costs, under certain conditions and if your health justifies it. If the prescription concerns professional seated transport (VSL: titleContent, taxis (contracted) and your state of health allows it, a shared transport is offered. We're giving you the regulations to know.

General case

The following persons may benefit from the payment of transport costs:

  • You and your rights-holders
  • A possible companion when the sick person is under 16 years of age or needs the assistance of a third person. In this case, the reimbursement relates only to public transit costs.

Your transport costs can be covered provided you are prescribed by your doctor.

Your doctor will prescribe the nearest healthcare facility that is appropriate for your condition.

If you are summoned to a review, the summons or notice of hearing is the statute of limitations.

In case of emergency, the medical prescription can be established afterwards.

The transport costs to get to a thermal cure (and back) are supported based on your resources.

Prescription

A medical prescription is sufficient for transport which includes the following reasons:

  • Hospitalization (hospital entry and/or discharge), regardless of duration (full, partial, or outpatient)
  • Long-term disorder (ALD) if your health does not allow you to travel on your own
  • Condition warranting prolonged transport or constant monitoring (ambulance)
  • Regulatory control (convocation of a medical examination, of an expert doctor, or of a supplier of approved equipment)
  • Accident at work Care related to an occupational disorder
  • Home Returns as part of discharge permissions for patients under 20 years hospitalized 14 days and more.

A medical prescription is a form completed by the doctor and sent by the patient to the doctor advising his CPAM: titleContent.

Prior agreement

For certain types of transport, the cost of transport must be covered by a medical prescription with request prior agreement.

The healthcare professional fills out a specific form and gives it to you for sending to your CPAM medical service.

These include:

  • Long distance, more than 150 km
  • Series, when you need to make at least 4 times a trip of more than 50 km one way, over a period of 2 months, for the same treatment
  • Children and adolescents accommodated in centers for early medical-social action (CAMSP) and medical-psycho-pedagogical centers (CMPP)
  • Regular airliner or liner.

The absence of a response from your cashier 15 days after sending your request means that it is accepted.

In case of refusal, you receive a letter from the Health Insurance.

Your doctor tells you the following information:

  • The mode of transport best suited to your health
  • Reason for transport
  • Shared transportation if your health allows it.

The means of transport that can be covered by the Health Insurance are:

  • Ambulance (e.g. you must be lying down or monitored)
  • Professional seated transport: light sanitary vehicle (LSV) or contracted taxi
  • Public transport by land (bus, metro train...), plane or regular boat
  • Individual means of transport (you can travel alone or accompanied by a relative).

FYI  

Emergency pre-hospital transport, including when operated by private carriers, is fully covered by Compulsory Health Insurance.

To find a VSL or ambulance, you can consult the website Ameli Health Directory.

For a contracted taxi, contact your cash register.

Who shall I contact

You must follow the instructions of your doctor who gives you the medical prescription for transport for your gait. This The prescription is valid for one year.

You are sending the following documents to your:

  • Medical prescription for transport (form cerfa n°11574). A specific form exists for an exit permit for those under 20 years of age hospitalized for 14 days or more.
  • Medical prescription for transport with request of prior agreement, (form cerfa n°11575) , if necessary
  • Proof of payment, i.e. according to your mode of transport, either an invoice from the carrier or a statement of your expenses (form cerfa n°11162) with the tickets used (proof of transport, tolls...)
  • Transport invoice (cerfa n°11163) for a transport light sanitary vehicle (VSL) and ambulance.

Please note

The form cerfa no. 11162 concerns the personal vehicle and/or public transport. For the costs in a contracted taxi, send the medical prescription and the invoice to the Health Insurance.

Reimbursement rate

The refund rate is 55% within the limits of Social Security tariffs, under different conditions depending on the mode of transport.

In some situations, your expenses may be covered at 100% within the limits of Social Security tariffs. Examples:

  • Pregnant woman
  • Newborn less than 30 days old
  • Occupational injury or disease
  • Long-term illness (ALD)
  • Children and adolescents accommodated in early medical-social action centers (CAMSPs) and medical-psycho-pedagogical centers (CMPPs).
  • Recipient of the Solidarity Health Supplementary (CSS) or the State Medical Aid (AME).

Ask your cash register for more information.

Who shall I contact

Franchise

Except in cases of emergency or exemption, you will have to pay a contribution, called a medical deductible, on transportation by contracted taxi, VSL and ambulance. This participation shall be deducted from the reimbursement.

This deductible is €4 by sanitary transport up to €8 per day.

Its amount shall not exceed €50 per year per person.

The exemption does not apply to transport by personal vehicle, public transport or emergency transport (Samu call center 15).

Shared transport

The following persons may benefit from the payment of transport costs:

  • You and your rights-holders
  • A possible companion when the sick person is under 16 years of age or needs the assistance of a third person. In this case, the reimbursement relates only to public transit costs.

3 cumulative conditions must be met to allow shared transport.

Condition related to care

Shared transport may take place in the following cases:

  • Systemic drug therapies for cancer
  • Radiation therapy sessions
  • Extrarenal washout sessions for chronic kidney disease
  • Rehabilitation care
  • Care in the context of a day hospital stay.

Please note

Emergency transport (EMT) is excluded from shared transport.

Condition related to the detour

A shared transport can be offered if the detour it causes for you does not exceed 10 kilometers per patient transported from the 2eme, within 30 kilometers.

Condition related to waiting at the point of care

Shared transport must be organized in such a way as to ensure that the waiting time at the point of care, before and after the scheduled time of care, does not exceed a total of 45 minutes.

It is the prescriber who informs you that shared transportation has been chosen.

Then the organizer of the transport offers you this mode of transport, explains the modalities and consequences of a refusal on your part.

Thus, if the medical prescription specifies that your health condition is not incompatible with shared transport, you are offered such transport:

  • Either to the point of care
  • Either from the point of care
  • Either for these two journeys.

A refusal on your part to use this mode of transport when conditions allow it has 3 consequences:

  • The carrier shall indicate your refusal on the invoice or proof
  • You must prepay the costs of the entire transport
  • Eventually, your refund will be reduced.

You must follow the instructions of your doctor who gives you the medical prescription for transport for your gait. This The prescription is valid for one year.

You are sending the following documents to your:

  • Medical prescription for transport (form cerfa n°11574). A specific form exists for an exit permit for those under 20 years of age hospitalized for 14 days or more.
  • Medical prescription for transport with request of prior agreement, (form cerfa n°11575) , if necessary
  • Proof of payment, i.e. according to your mode of transport, either an invoice from the carrier or a statement of your expenses (form cerfa n°11162) with the tickets used (proof of transport, tolls...)
  • Transport invoice (cerfa n°11163) for a transport light sanitary vehicle (VSL) and ambulance.

Please note

For the costs in a contracted taxi, send the medical prescription and the invoice to the Health Insurance.

Reimbursement rate

The refund rate is 55% within the limits of Social Security tariffs, under different conditions depending on the mode of transport.

In some situations, your expenses may be covered at 100% within the limits of Social Security tariffs. Examples:

  • Pregnant woman
  • Newborn less than 30 days old
  • Occupational injury or disease
  • Long-term illness (ALD)
  • Children and adolescents accommodated in early medical-social action centers (CAMSPs) and medical-psycho-pedagogical centers (CMPPs).
  • Recipient of the Solidarity Health Supplementary (CSS) or the State Medical Aid (AME).

Ask your cash register for more information.

Who shall I contact

Franchise

Except in cases of emergency or exemption, you will have to pay a contribution, called a medical deductible, on transportation by contracted taxi, VSL and ambulance. This participation shall be deducted from the reimbursement.

This deductible is €4 by sanitary transport up to €8 per day.

Its amount shall not exceed €50 per year per person.

The exemption does not apply to transport by personal vehicle, public transport or emergency transport (Samu call center 15).

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